Privacy Policy

This Privacy Policy explains how lab.partoska.com ("we", "us", or "our") collects, uses, and protects your personal information when you visit our website and use our services. We are committed to protecting your privacy and ensuring transparency about our data practices.

This policy applies to all personal data we collect through our website, contact forms, and any other interactions you have with us.

The data controller responsible for your personal information is stated on our Contact page.

For privacy-related inquiries, please contact us at: privacy@partoska.com

We collect the following types of personal information:

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• Legitimate Interest: Website analytics and improving our services.
• Consent: Optional analytics cookies and marketing communications.
• Contract Performance: Responding to your inquiries and providing requested services.
• Legal Obligation: Compliance with applicable laws and regulations.

We use your personal information for the following purposes:

• Responding to your inquiries and providing customer support.
• Improving our website functionality and user experience.
• Analyzing website usage and performance.
• Ensuring website security and preventing fraud.
• Complying with legal obligations.
• Sending relevant information about our products and services (with your consent).

We use the following third-party services that may process your data:

We retain your personal data for the following periods:

• Contact Form Data: 3 years from submission or until resolved.
• Analytics Data: 26 months (PostHog default retention).
• Cookie Data: As specified in our Cookie Policy.
• Email Communications: 3 years or until you request deletion.

After these periods, data is securely deleted unless we have a legal obligation to retain it longer.

Under GDPR, you have the following rights regarding your personal data:

• Right of Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data ("right to be forgotten").
• Right to Restrict Processing: Request limitation of how we process your data.
• Right to Data Portability: Request transfer of your data to another service provider.
• Right to Object: Object to processing based on legitimate interests.
• Right to Withdraw Consent: Withdraw consent for processing at any time.

To exercise any of these rights, please contact us at privacy@partoska.com. We will respond within 30 days.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using HTTPS/TLS.
• Secure hosting infrastructure with regular security updates.
• Access controls and authentication for our systems.
• Regular security assessments and monitoring.
• Employee training on data protection and privacy.

We primarily process data within the European Union. When data is transferred outside the EU, we ensure adequate protection through:

• Adequacy decisions by the European Commission.
• Standard Contractual Clauses (SCCs).
• Certification schemes and codes of conduct.

Our website and services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly.

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website usage. For detailed information about our use of cookies, please see our Cookie Policy.

You can manage your cookie preferences through our Settings page or your browser settings.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will:

• Update the "Last updated" date at the top of this policy.
• Notify you through our website or email if required by law.
• Obtain your consent for material changes where required.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us via email privacy@partoska.com or at the address mentioned on Contact page.